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Resource type: Article

Feedback from other families about Intensive Care at the Royal Infirmary

Knowing that your family member or friend is receiving the very best of care can be really reassuring. Here are some of the things that other family members have told us about the care their loved one received on our Intensive Care Unit.

The staff

"The staff were amazing,so kind, caring and attentive"

"We were very impressed with the care and attention given to us as relatives"

"In spite of this being a very difficult situation, I feel very reassured about the extremely high standard of care. Ten out of ten"

"Whatever the outcome with my Mum, the treatment she has received has been outstanding"

"Couldn't have been better. All staff were cheerful,caring, compassionate and efficient"

"I was extremely impressed by the professionalism and experience of the staff. I knew my husband was in good hands. Thank you"

"The follow up discussion with the doctor was really helpful"

"The surgeon spoke with us-very helpful. Told us exactly what he would do. Honest and warm"

The waiting room and facilities

"The waiting room and facilities were fantastic!"

"The waiting room was quiet and there was tea and coffee"